Why does the 911 operator ask so many questions?
Emergency dispatchers need to get accurate information to allow officers to make the best decision on how to approach the situation. Dispatchers handling emergency medical and fire calls must also consider the well-being of the public and the safety of the firefighters and paramedics. Callers will be asked:
- Where
- What
- Who
- When
- (maybe) Why

The information you provide a dispatcher is relayed to responding officers, paramedics or firefighters while they are on their way to the call.

Show All Answers

1. What is E-911?
2. When should I call 911?
3. What should I do if I call 911 accidentally?
4. Why does the 911 operator ask so many questions?