Jackson Emergency Notification
System (JENS)
Jackson County uses an emergency notification system that may alert you by landline phone, cell phone voice or text message and/or as an e-mail to your e-mail address. JENS alerts are messages that may alert you of an emergency situation, may ask you to take appropriate action, or both. The National Weather Service will automatically send severe weather warnings to effected areas of the county and Emergency Services (911) will be able to send other emergency or important messages also. Text messages will be short (only 160 characters long). This is a free notification service but your cell phone service provider will charge you for receiving alerts thru your cell phone. Alerts will only be done in emergency situations. Landline phones will automatically be entered in the system but any cell phones or email addresses must be registered by the citizen who wishes to receive the service due to the possible cost to them.
WEB SITE FOR REGESTRATION:
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Frequently Asked Questions:
Why Should I register?
While Jackson County uses a number of emergency notification methods to notify you of an emergency, using the JENS could save you critical time depending upon your location.
Can I register through JENS to receive just an e-mail?
No, in the JENS system, you must register a telephone number to register an e-mail address. You can not register an e-mail address alone.
Is there a charge for registering to receive messages through JENS?
This is a free service provided by Jackson County. However, your cell phone provider may charge you for receiving text or phone messages. If you are concerned about being charged for an alert check your service agreement from your wireless carrier for details. Service costs from your cellular provider are your responsibility.
Why are you sending text messages?
Attempting to call everyone could take hours. This is an important factor, especially during a time sensitive emergency. JENS alerts will be short and meant to make registrants aware that there is an emergency and direct them to take appropriate action.
Under what circumstances will I receive JENS alerts?
JENS alerts are used during emergencies that threaten life safety and/or may severely impact the citizens of Jackson County. These alerts may include severe weather alerts, Homeland Security alerts, evacuation alerts and other alerts that could affect you or your family.
Will Jackson County periodically test this system?
Yes Jackson County will periodically test the system to verify your subscription to this system and to ensure the system is working properly.
Will the JENS system work if there is a power failure?
All systems, including e-mail and text message systems are subject to failure due to emergencies and disasters. While JENS is a valuable addition to our existing emergency notification systems, we can not guarantee that it will work in all emergencies. This is why we try to have redundant systems of emergency communication distribution.
I do not want to receive JENS message anymore. How do I unsubscribe?
At any time, you can simply return to the JENS website and click the unsubscribe button to stop receiving messages. Enter the contact information you used to register and then select the unsubscribe box at the bottom of the page.
How do I update my information if my email address, cell phone number or other information has changed?
If your contact information has changed, follow the instructions above to unsubscribe the information that has changed. You must then register again with your new contact information.
How do I acquire additional information about JENS or report a problem with the system?
Please email any additional questions or report problems to either dmccoy@jacksoncountygov.com or tkesler@jacksoncountygov.com or call 706-367-5202.
Please note that no communication distribution method is infallible. For that reason, redundant systems of emergency notification, including telephone, email, text messages. outdoor sirens, weather radio and EAS alerts on commercial radio and TV station are used to send out alerts as soon as possible.